“Norm was extremely helpful in repairing my laptop. He is friendly, his prices are very competitive and he delivered his service in a fast and effective manner. He also conveniently came to my location and was able to fix a number of technical and start up issues my laptop was facing. I would definitely recommend Norm to anyone in need of IT technician support.” – Joti, Blacktown, Sydney
Don’t you love reviews like that one? Customers are the lifeblood of any business and the most successful businesses provide outstanding customer service. I launched my computer repair business five years ago and, in that time, I’ve had hundreds of positive reviews.
What do you have to do to win customers who’ll stay with you for life? Let’s look at three principles which will deliver success for you and your business.
Source: https://www.entrepreneurshipsecret.com/how-to-win-clients-for-life/