Every organization has leaders and how well the leaders manage their team has a huge impact on the success of the organization. Truth be told, not all team leaders are the same; some might be a little reserved while others freely communicate with the staff. The chances are that the one who openly communicates with the staff will be more loved compared to the reserved one, but that does not disqualify the leadership of the other party.
Source: https://www.entrepreneurshipsecret.com/leadership-in-business/